StokLink Privacy Policy

Last updated: September 12, 2026

StokLink (“StokLink”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when using our website, web application, and related services (collectively, the “Service”).

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information.

By using StokLink, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you use StokLink, we may collect the following information:

Account Information

When you create or use a StokLink account, we may collect:

Name
Business or shop name
Email address
Phone number
Login credentials or authentication information
Shop address or location
Business category and related business information

Shop and Inventory Information

To provide the shop-to-shop stock sharing service, you may provide:

Product names
Product descriptions
Product quantities
Product prices
Product availability
Stock requests
Offers and negotiations
Transaction information
Information about your shop and business partners

Communication Information

When you communicate with other users through StokLink, we may process:

Messages
Stock requests
Offers
Negotiation details
Delivery-related information
Other information you voluntarily provide during a transaction

Device and Usage Information

We may automatically collect limited technical information when you use StokLink, including:

IP address
Browser type
Device type
Operating system
Pages or screens visited
Approximate usage timestamps
Application activity
Error and diagnostic information

We use this information primarily to operate, secure, maintain, and improve StokLink.

2. How We Use Your Information

We may use your information to:

Create and manage your StokLink account
Connect retailers and businesses with nearby partner shops
Process stock requests and offers
Facilitate shop-to-shop transactions
Display relevant shop and product information to other authorized users
Enable communication between participating retailers
Provide analytics and business insights
Improve the Service and develop new features
Detect, prevent, and investigate fraud, abuse, or unauthorized activity
Maintain the security of our systems
Provide customer support
Send important service-related communications
Comply with applicable laws and legal obligations

We do not use your information for purposes unrelated to the operation of StokLink without a valid reason or your consent where consent is required.

3. Information Shared With Other Users

StokLink is designed to connect retailers with other retailers.

As part of the Service, certain business information may be visible to other participating users. Depending on the features you use, this may include:

Shop name
Business location or service area
Products available for sharing
Stock availability
Prices or offers
Information included in a stock request
Information necessary to complete a transaction

You should avoid sharing unnecessary personal or confidential information in messages or transaction requests.

4. Service Providers

We may use trusted third-party service providers to operate StokLink, such as providers for:

Hosting and infrastructure
Database services
Authentication
Analytics
Communications
Security
Error monitoring
Technical support

These providers may process information only as necessary to provide services to us and are expected to maintain appropriate security and confidentiality.

5. WhatsApp and External Communication

If you choose to contact StokLink or another business through WhatsApp or another external communication service, that communication may be processed by the relevant third-party provider according to its own privacy policy and terms.

StokLink does not control the privacy practices of external services.

6. Cookies and Similar Technologies

StokLink may use cookies and similar technologies to:

Keep you signed in
Maintain application functionality
Remember preferences
Improve performance
Understand how the Service is used
Help protect the Service from abuse

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of StokLink.

7. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee complete security. You should use a strong password, keep your account credentials confidential, and notify us if you suspect unauthorized access to your account.

8. Data Retention

We retain information for as long as reasonably necessary to:

Provide the Service
Maintain transaction and business records
Meet legal or regulatory requirements
Resolve disputes
Prevent fraud and abuse
Enforce our agreements
Protect our legitimate business interests

When information is no longer required, we may delete or anonymize it.

9. Your Privacy Choices

Depending on the features available in your account, you may be able to:

Access your account information
Correct inaccurate information
Update your business information
Delete your account
Request deletion of your personal information

You can contact us if you need assistance exercising these rights.

10. Deleting Your Account and Data

You may request deletion of your StokLink account and associated personal information.

Please see our Delete My Data page for instructions.

Some information may need to be retained where required by law, necessary for legitimate business purposes, or required to maintain transaction records, prevent fraud, or resolve disputes.

Where information is retained, we will limit its use to the applicable purpose.

11. Children’s Privacy

StokLink is intended for businesses and adult users. The Service is not directed toward children under the applicable legal age.

We do not knowingly collect personal information from children for the purpose of providing the Service.

If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites and Services

StokLink may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party services. We encourage you to review their privacy policies before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to StokLink, legal requirements, or our privacy practices.

When we make significant changes, we may update the “Last updated” date and provide additional notice where appropriate.

Your continued use of StokLink after an updated Privacy Policy becomes effective means you acknowledge the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact us:

StokLink

Website: https://stoklink.co/

WhatsApp: +977 9847754324

Email: [your privacy/support email]

For privacy-related requests, please include enough information for us to identify your account and understand your request. Do not send passwords, payment-card information, or other unnecessary sensitive information.